23.04.2010
Established in 2005, the ILO Client Choice Awards recognize those law firms and partners around the world that stand apart for the excellent client care they provide and the quality of their service. The criteria for the awards focus on an ability to add real value to clients' business above and beyond the other players in the market. This year's winners were chosen from more than 2,000 individual assessments received from corporate counsel worldwide.
The winning firms and partners are identified based on an International Law Office (ILO) subscriber survey of corporate counsel only. Firms and partners are assessed on the following criteria:
• Quality of legal advice
• Value for money
• Commercial awareness
• Effective communication
• Billing transparency
• Tailored fee structures
• Depth of team
• Response time
• Sharing of expertise
• Use of technology
The awards research team also conducts interviews and additional research to establish the shortlist. Winners are chosen only where sufficient data is available. While based on thorough and coherent research, the results remain the subjective views of the ILO team.
[ILO Client Choice Guide 2010].